FAQ

  What is Acti Labs?

 Acti Labs is a brand for a range of products owned and manufactured by Acti-Laboratories. Acti Labs products are made in France and sold via Direct Sales (DS) network of Ambassadors in the UK and soon for USA and Canada. 

 

  Where is the company based out of?

  •   Acti-Laboratoires Europe in Paris, France
  •   Acti-Laboratoires UK in Andover, UK
  •   Acti-Laboratoires USA in Rockford, IL, USA 

  

 When can we join?

  You can join any time from any existing Ambassador’s link. 

 

 How did the company start and for how long?

  Acti Labs was founded in France in 2011 by husband and wife, John and Yelena Miller. Acti Labs specializes in cosmeceutical skincare, slimming and weight loss, with a wide range of treatments to suit everyone’s needs. In January 2015, they ventured into the cosmetics side of things, using all natural, mineral based and paraben free ingredients that they use in their skincare line. All products are currently produced in France and distributed from the UK and USA. Soon in Canada.


History of Acti Labs 

 

 What are the requirements/involvement for Acti Labs?

  No monthly fees. No quotas to remain active. No auto-ship for customers.

  Optional kits to buy (Must sell what the kit cost in 4 weeks or have to owe the difference).

  You work as much as you want to without the fear of losing your account!! 

 

 How much will shipping costs be?

  Fedex is the current shipping option. Acti Labs is currently looking into better shipping options. 

 

  What should we call ourselves?

  Ambassadors. 

 

  When purchasing the kits, are we going to get to pick out the shade we want for cosmetic products?

  Yes! As you go through the sign up, it gives you the option to choose the shade (color). 

 

  Do we get commissions on our personal sales?

  Yes, we earn commission on personal sales. Up to 25%.

 

  Do we get a personal discount on our personal purchases?

  Not in the sense of discount at purchase. You will still earn commission off your personal purchases, though. You’d get the “discount” back with your commission. 

 

  Can under 18 join? Requirements if so.

  Anyone 16 and over may join, but if you’re under 18, you will require parental approval. 

 

  Is Acti Labs cruelty free?

  Yes! We do not test on animals. 

 

  Are products Vegan-Friendly? Gluten-Free?

  Not a Vegan Brand – Wherever practical, we use natural ingredients over synthetics.

  Not a Gluten Brand – Although most of our products are in fact gluten free. 

 

  Are Acti Labs products all Natural?

  Natural has no real definition. All of our ingredients are derived from natural plant or marine sources. We do not use synthetic or man made ingredients. Some brands that claim to be ‘Natural’ use natural ingredients which are not good like oils or petrol derivatives. Acti Labs is Paraben Free, Synthetic ingredient Free, Animal derivative Free 

 

  Are we allowed to have a Facebook business page? Any requirements?

  Yes, you may have a page and invite potentials and build a team. No requirement.

  Only logo rules. Some people choose pages, customer groups, or just from their personal page. However, Facebook frowns upon that. To avoid any Facebook rules, post on your business page and then share that post on your personal profile. 

 

  Can we have decals made for our cars?

  We don’t allow car advertising at the moment. It’s just something the company asks. You can use your business name on them, but you just can’t use our logo/name. 

 

  Does Acti Labs have samples of anything to send customers?

  Acti Labs does not make samples. You may make your own for your customers, but they are not to be SOLD. 

 

  How much is it to become an Ambassador?

  You may join virtual only for $27.50. You may also join with any of the 4 kit options, ranging from $45-$120.

  It should also be noted that, you must sell what your kit cost within 4 weeks of joining. With virtual, if you sell $300 in a calendar month you can upgrade to a kit of choice. 

  

 What is the purpose of this company? Is there a mission statement?

  Our objective is to create a top quality, performance leading range of products that are available to the consumer at an affordable price. 

  

 What is the difference in the Lipo and Thermo wraps?

  Do the Pinch test!

  Firm skin? Thermo – the heat will melt the solid mass of fat.

  Soft skin? Lipo stimulates inch loss through lymphatic drainage. 

 

 What skincare products contain SPF?

  All the face creams do! However, SPF ratings are different in the USA to Europe, so retesting will need to be done before advertising exactly how much. 3D Corrector is the only product currently stating SPF 20. 

 

  Are there products to avoid if you are allergic to seafood?

  Avoid any Collagen products. Capill-Hair Capsules are okay. Avoid Silhouettes.

   

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